Effective Date: 1/11/2024

1. Overview

This Refund and Return Policy delineates the terms and conditions governing refunds and returns for GameBeez Sports Billing Software (hereinafter referred to as “GameBeez”), whether purchased through our website or mobile applications. Please carefully review this policy before making a purchase.

2. Eligibility for Refunds

2.1. Refunds will be considered under the following circumstances:

a. Technical Issues: If GameBeez fails to perform as intended due to technical issues that cannot be resolved within a reasonable time frame.

b. Unauthorized Charges: In the event of unauthorized charges or billing errors, GameBeez will investigate and, if necessary, provide a refund.

3. How to Request a Refund

3.1. To request a refund, please contact our customer support team at customerservice@gamebeez.in. Provide the following information:

a. Order number

b. Reason for the refund request

c. Any relevant supporting documentation

3.2. Our customer support team will review your request and respond within 2 business days.

4. Refund Process

4.1. If your refund request is approved, the refund will be processed using the original method of payment. Please allow 5-7 business days for the refund to be initiated.

4.2. Refunds are typically issued in the same currency as the original purchase. Any differences in the refunded amount due to currency exchange rates will not be the responsibility of GameBeez.

5. Non-Refundable Circumstances

5.1. Refunds will not be provided under the following circumstances:

a. Change of Mind: GameBeez does not offer refunds for a change of mind or buyer’s remorse.

b. Failure to Meet System Requirements: It is the responsibility of the customer to ensure that their system meets the minimum requirements for using GameBeez.

6. Return Policy

6.1. GameBeez is a digital product delivered electronically, and physical returns are not applicable.

7. Contact Information

For any questions or concerns related to refunds and returns, please contact our customer support team at customerservice@gamebeez.in.

8. Changes to the Refund and Return Policy

GameBeez reserves the right to modify this Refund and Return Policy at any time. Any changes will be effective immediately upon posting on the website.

9. Governing Law

This Refund and Return Policy is governed by and construed in accordance with the laws of Tamil Nadu, India, without regard to its conflict of law principles.