Effective Date: 1/11/2024
1. Overview
This Cancellation Policy outlines the terms and conditions governing cancellations for services provided by GameBeez Sports Billing Software (hereinafter referred to as “GameBeez”). Please read this policy carefully before engaging in any cancellations.
2. Cancellation Eligibility
2.1. Cancellations will be considered under the following circumstances:
a. Request Submission: Cancellation requests must be submitted within 3 days from the date of purchase or subscription initiation.
b. Service Not Rendered: If GameBeez services have not been utilized or accessed, and no support or assistance has been provided.
3. How to Request a Cancellation
3.1. To request a cancellation, please send an email to customerservice@gamebeez.in from the registered email address associated with the GameBeez account. Include the following information:
a. Account Information: Clearly state the registered account details.
b. Reason for Cancellation: Provide a brief explanation of the reason for cancellation.
c. Order/Subscription Details: Include any relevant order or subscription identification information.
3.2. Our customer support team will review your cancellation request and respond within 3 business days.
4. Cancellation Process
4.1. If your cancellation request is approved:
a. Refund: Refunds, if applicable, will be processed based on the terms outlined in our Refund and Return Policy.
b. Account Deactivation: Your access to GameBeez services will be deactivated within 3 business days.
5. Non-Cancellable Circumstances
5.1. Cancellations may not be applicable or approved under the following circumstances:
a. Service Utilization: If GameBeez services have been utilized or accessed.
b. Technical Assistance Provided: If support or technical assistance has been provided by GameBeez.
6. Contact Information
For any questions or concerns related to cancellations, please contact our customer support team at customerservice@gamebeez.in.
7. Changes to the Cancellation Policy
GameBeez reserves the right to modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting on the website.
8. Governing Law
This Cancellation Policy is governed by and construed in accordance with the laws of Tamil Nadu, India, without regard to its conflict of law principles.